Shipping & Exchanges


SHIPPING CHARGES 

Standard Delivery

  • Singapore: SG$3.90.
    Delivery Estimate: 1-3 days 

  • Malaysia: SG$6 - $10 
    Delivery Estimate: 6-8 working days
  • Rest of Asia: SG$8 - 15
    Delivery Estimate: 7 - 14 days

  • Europe / USA / Middle East: SG$10 - $20
    Delivery Estimate: 7 - 14 days

Expedited Shipping

If you require expedited shipping, please email us directly at hey@lullyselb.com with details of your order and duration by which you wish to receive the item to ensure you receive an accurate quote before your purchase.
 
EXCHANGE POLICY
We offer a 7 day exchange policy for sizes, defective or damaged items. To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please send us an email at hey@lullyselb.com with a receipt or proof of purchase to exchange your item. You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

Once your item is received and inspected, we will send you an email to notify you of the approval or rejection of your exchange.

To return your product, you should mail your product to: 
Lully Selb, Blk 761 Bedok Reservoir View, #10-315, Singapore 470761